Descripción
Customers often need to say how an order should be delivered: leave it behind the side gate, ring twice, use the back door. WooCommerce’s order notes box is where they put it, and then it is mixed in with everything else a customer writes and nobody can find it when they are packing.
PluginCity Delivery Instructions for WooCommerce gives that note a box of its own, in the same place on the classic checkout and the Checkout block, and shows what the customer wrote on the order, in your emails and on the thank-you page.
The box is called “Delivery instructions” unless you change its label, so a shop that says “Shipping instructions” or “Special instructions” can rename it in the settings.
The free version is permanent. It does not expire, needs no licence key, and never contacts PluginCity.
What you get
- A delivery instructions box at checkout, with your own label, placeholder and help text
- Works on the classic checkout and on the Checkout block, through WooCommerce’s Store API
- Required or optional, with a character limit that is enforced when the order is placed
- Put it with the delivery details or beside the order summary
- Only asked when something in the cart ships, so a cart of downloads is never asked
- Shown on the order screen, where authorised staff can edit it, with an order note for each change
- Included in order emails to you and to your customers, and shown on the thank-you page and in My Account, each behind its own switch
- Included in WordPress personal data exports and removed when WooCommerce erases or anonymises an order
- Settings import and export, so a configuration can be copied to another shop or kept as a backup
- High-Performance Order Storage compatibility
The help text under the box asks customers not to include payment information or other sensitive personal information. You can change that wording.
Customers cannot change their instructions once the order is placed. Orders made in wp-admin, through the REST API or in code are never refused for lacking one, whatever the required setting says.
Pro is a separate paid version, sold and distributed by PluginCity. It is not included in this plugin and is not downloaded or installed by it, and nothing described above depends on it. Pro adds structured questions to the one box. Your settings carry over if you buy it.
Configuration
- Leave Show the field at checkout ticked.
- Set the label, placeholder and help text your customers will read.
- Decide whether the box is required, and the longest instruction you will accept.
- Choose where it sits, and whether it appears in emails, on the thank-you page and in My Account.
Capturas
Instalación
WooCommerce must be installed and active first.
- In WordPress, go to Plugins Add New.
- Search for PluginCity Delivery Instructions for WooCommerce.
- Click Install Now, then Activate.
- Go to WooCommerce Delivery Instructions, or click Settings on the Plugins screen.
Installing from a downloaded ZIP instead: go to Plugins Add New Upload Plugin, choose the ZIP file, and click Install Now. Leave the ZIP as it is; there is no need to unzip it.
Preguntas frecuentes
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Does it work with the Checkout block?
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Yes, and it is drawn the way WooCommerce intends third parties to add to the block checkout, not placed into the page. As of WooCommerce 11.1, WooCommerce’s own additional checkout fields offer a single line, a drop-down and a tick box but no multi-line box, so the box is added through the checkout’s slots and the text travels in the Store API request.
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Is it shown for downloads and other virtual products?
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No. It appears only when at least one product in the cart is shipped. A cart of virtual or downloadable products never sees it, and an order for one is never refused for lacking it.
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Where can I find what a customer wrote?
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Under the shipping address on the order screen, in the new-order email to you, in the customer’s own emails, on the thank-you page and in My Account. You can switch the emails and the two pages on and off separately.
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Can staff change it?
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Yes. Anybody who can edit the order can change the text from the order screen, and every change is recorded in the order notes with the name of the person who made it. An order that has no instruction has no box.
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Can I call it shipping instructions?
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Yes. Set the Label under WooCommerce Delivery Instructions. The checkout box, the order screen, your emails, the thank-you page and My Account all use it. The note recorded when staff edit an instruction, and the plugin’s own menu, still say Delivery Instructions.
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Can customers change it afterwards?
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Not in the free version. It is shown to them, and they cannot edit it once the order is placed.
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What if my order comes from the REST API or from wp-admin?
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It is accepted. The required setting and the character limit apply to customers using the checkout, and an integration or a shop worker writing up an order is never refused because the box was not filled in.
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What happens to it when a customer asks for their data to be erased?
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It is part of WooCommerce’s own export, and it is removed along with the rest of the order’s personal data when WooCommerce erases or anonymises an order. Nothing is sent anywhere else.
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Does it work with High-Performance Order Storage?
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Yes. The instruction is written through WooCommerce’s order object, so it lands in whichever table your shop stores orders in.
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What happens if I deactivate WooCommerce?
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The plugin steps aside and shows a notice. It does not fatally error, and your settings are waiting when WooCommerce comes back.
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Do I need an account or a licence?
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No. It is free to use for as long as you like, needs no key, and never contacts PluginCity.
Reseñas
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Colaboradores y desarrolladores
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Registro de cambios
1.0.0
- First public release.